playSpot Privacy

Ksubaka Commitment to Data Privacy Protection on its network of playSpots and websites

Privacy Policy

Protecting the security and privacy of your personal data is important to Ksubaka. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Ksubaka may collect, how Ksubaka uses and safeguards that data and with whom we may share it.

Personal Data

Ksubaka rarely collects personal identifiable data and will not collect personal data about you (e.g. your name, address, telephone number, e- mail address, survey responses), unless you voluntarily choose to provide us with it (e.g. by registration or survey), provide your consent, or unless we are otherwise permitted by applicable laws and regulations for the protection of your personal data.

The kinds of personal information we collect and hold are information required for us to communicate with you, or to enable you to work with us or the network operators who have licensed our platform or the brand owners using our media space as a customer, such as your contact details, date of birth, and gender. We usually collect personal information directly from you when you enter it into a form on one of our screens, respond to a survey or otherwise through interactions with Ksubaka and its affiliated companies or service providers.

Purpose of Collection and Use

When you provide us with personal data, we generally use it to respond to your registration, enquiry, and to give you specific information or offers.

We also collect large quantities of general data to understand the demographics, tastes, interests and other characteristics of the users of our playSpots. We use this to improve our service and to provide our clients with information on the perception of the experiences being run on our playSpots, or the nature of the people using our playSpots. Unless you have explicitly given us your contact details in association with you use of a playSpot, we will never link this general data with you.

Purpose Limitation

Ksubaka will collect, use or disclose personal information or data supplied by you, only for the purposes disclosed to you, unless the disclosure:

  • Is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected
  • Is required by law or the competent governmental or judicial authorities
  • Is necessary to establish or preserve a legal claim or defence or
  • Is necessary to prevent fraud or other illegal activities, such as willful attacks on Ksubaka information technology systems

Communications or Utilisation Data on websites

Through your use of telecommunications services to access our website, your communications data (e.g. internal protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably contain personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically on websites

When you access our websites, we may automatically (i.e. not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data to monitor the attractiveness of our websites and improve their performance or content.

Non-Personal Data Collected Automatically on playSpots

When you use our playSpots in public locations, we gather information about the usage session: areas selected, speed of selection, time spent using the playSpot. We use this data to monitor the attractiveness of our playSpots and their content and improve their performance.

Storage and Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Ksubaka uses technical and organizational security measures.
Ksubaka stores your personal information electronically. In most cases, we use password protected electronic databases maintained at our own sites, or that of a service provider, possibly involving a cloud hosting service. Backups of electronic information may be stored offsite. Your personal information may be stored indefinitely until you advise you would like it removed or destroyed, however we may de-identify or destroy it earlier as required by law.

Over time, data is archived and may be stored by a third party secure storage provider. Where personal information is stored with a third party, we have arrangements in place requiring those third parties to comply with privacy laws. We take reasonable steps to protect the privacy and security of that information, but we are not liable for any unauthorized access, disclosure or use.


Ksubaka will not knowingly collect personal data from children and will not use or disclose personal data about a child as pursuant to local law and regulations. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.

Disclosures of personal information to overseas recipients

We may have your personal information stored, accessed and processed overseas by our affiliated companies or service providers who are located in the US, Asia or Europe or sometimes in other countries. We take such steps as are necessary in the circumstances to ensure that any overseas entity complies with applicable privacy laws, including through our contractual arrangements, or by ensuring that the overseas entity is also bound to comply with privacy and data protection laws or schemes similar to those in our country.

Affiliated Brands

This policy applies to the companies corporately owned brands: playTMN, Ksubaka, and others which might be added from time to time.

Questions and Comments

Ksubaka will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Ksubaka Data Privacy Protection Policy (e.g. to review and update your personal data), you can also contact us by these two methods.


Ksubaka Pte Ltd:

By Mail:
151 Telok Ayer Singapore 068609

By Email: